(904) 829-1515 | jimkern@thekernco.com

 

Shipping & Returns

 


DELIVERY OPTIONS AND DETAILS

 

All items will be shipped once payment authorization and verification have been obtained. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated. Shipping and handling charges are not refundable; charges include packaging, transportation and postage.

 

Standard

Orders shipped via standard delivery typically arrive in 4-8 business days for the United States and selected Territories. Please allow up to 14 business days for shipments to A.P.O. and F.P.O. addresses.

 

RETURNS AND ADJUSTMENTS

 

Return Policy

YOUR SATISFACTION MATTERS! If for any reason you are not delighted with your purchase, we will accept returns and exchanges within 90 days of purchase. Shipping and handling fees are non-refundable. You may use the carrier of your choice and create your own label, we recommend using a form of traceable and insurable delivery.

Please ship returns to us at:

Kern House Publishing
700 Island Landing Dr.
St. Augustine, FL 32095